IT Annual Maintenance Contracts that keep your workplace running
Mobisat provides Annual Maintenance Contracts (AMC) for the everyday IT that businesses depend on — desktops and laptops, servers and networks, printers, CCTV, biometrics, security software, Microsoft 365 and POS. One accountable partner covers preventive checks, fast troubleshooting and ongoing support across all of it.
Eight IT AMC service areas, one partner
Pick the areas you need, or bundle them into a single contract with one point of contact.
Desktop & Laptop AMC
Keep every workstation fast, stable and supported — with preventive care and quick fixes when something goes wrong.
- Preventive and corrective maintenance
- Windows 10/11 support
- Hardware troubleshooting
- SSD/RAM/HDD replacement assistance
- System performance optimisation
- Software installation and configuration
- Driver and device troubleshooting
Server & Network AMC
Keep servers and connectivity healthy, monitored and quick to recover — so the business stays online.
- Server monitoring and maintenance
- LAN/WAN troubleshooting
- Switch and router configuration
- Wi-Fi / network performance issues
- Network cabling support
- IP configuration and troubleshooting
- Backup and connectivity checks
Printer & Scanner AMC
Keep office printing and scanning working reliably, with preventive care and fast issue resolution.
- Printer troubleshooting
- Network printer configuration
- Preventive maintenance
- Driver installation
- Printing / scanning issue resolution
- Consumables and spare-part coordination
CCTV & Security System AMC
Keep surveillance dependable — cameras aligned, recorders healthy and footage available when it matters.
- CCTV system inspection
- NVR/DVR maintenance
- Camera troubleshooting
- Storage / HDD health checks
- Remote-viewing configuration
- Network connectivity troubleshooting
- Preventive maintenance
Biometric & Access Control AMC
Keep entry and attendance systems accurate and reliable, from devices to the software behind them.
- Fingerprint / face-recognition systems
- Attendance software support
- Access-control troubleshooting
- Device configuration
- User-enrolment support
- Door access system maintenance
IT Security & Antivirus
Protect endpoints with monitored antivirus, timely updates and practical security best practice.
- Antivirus installation and monitoring
- Malware protection
- Security updates
- Windows security configuration
- Basic endpoint security checks
- Security best-practice recommendations
Microsoft 365 & Email Support
Keep mail and productivity apps working for everyone, from setup to day-to-day troubleshooting.
- Microsoft 365 installation and configuration
- Outlook troubleshooting
- Email account configuration
- Microsoft Office support
- User / account setup assistance
- Email synchronisation troubleshooting
POS & Business IT Equipment AMC
Keep the tills, scanners and peripherals that run the front line working without interruption.
- POS system troubleshooting
- POS hardware support
- Barcode scanner / printer support
- Network connectivity
- Basic software and peripheral troubleshooting
AMC scope, visit frequency and any response commitments are agreed and confirmed in writing for your specific contract. Spare parts and consumables are quoted or coordinated separately unless stated in your agreement.
Frequently asked questions
What does an IT AMC include?
A tailored mix of the categories on this page — preventive maintenance, troubleshooting and support for the IT you run. Exact inclusions, visit frequency and any response commitments are set out in your written agreement.
Can we combine several categories in one contract?
Yes. Most clients bundle desktops/laptops, servers/network, printers, CCTV, biometrics, security, Microsoft 365 and POS into a single AMC with one point of contact.
Are spare parts and consumables included?
Labour and support are covered by the AMC. Spare parts and consumables (such as drives, toner or cartridges) are quoted or coordinated separately unless your agreement states otherwise.
Do you support systems you didn’t install?
Often, yes. We assess the existing equipment first, then advise what we can support and whether any remediation is needed.
Set up your IT AMC
Tell us what equipment you run and we’ll put together a practical AMC with clear scope. Request a quote, WhatsApp us, or talk to an engineer.